FAQs

Financing coming soon

E-bikes run on an electric motor that draws power from the lithium ion battery pack. Most electric bikes can be propelled forward by manually pedaling, using the throttle in addition to pedaling, or using just the throttle. Each Sender Electric Bike has all three modes built in.

At their core, electric bikes operate like regular bicycles, and can reach similar speeds. Just like a non-electric bicycle, there are brakes that allow you to slow down and stop. Please follow all normal safety precautions that you would follow with a normal bicycle. Always adhere to the rules of the road.

The pedal-assist mode works in tandem with the electric motor to give you a little boost. Imagine someone who starts pushing you on a regular bicycle only when you start pedaling.

The throttle only mode works like the throttle on a moped or motorcycle. You can hum along or quickly pick up speed using only the electric motor.

You can expect to travel 25-65 miles on a single charge. If you're lighter you'll likely get closer to the high end of the range. We've tested our bikes many times to give you an accurate real world range. Most of our riders get between 35-55 miles per charge.

A license and insurance is not needed in California. The Wikipedia article "Electric Bikes Laws" is a solid source, but always check your local/state laws for the most up to date information.

At Sender ebikes we think you should get the best speed and range. Thats why every Sender ebikes now comes standard with a 48V to 52V battery. This will give you plenty of hill climbing power and get you where you need to go in a hurry.

5-6 hours from empty.

With proper care, the batteries can last approximately 700-1000 full cycles. As with other lithium-ion batteries (your phone or laptop computer), they hold less charge over time. Just think of the electric bike battery like a car battery. Different chemistry same concept. As an example, if you rode your Sender ebike an average of three times a week you can expect to get roughly 5 years out of it.

Yep! You can remove the battery with a simple turn of your key.

Yep, the included charger plugs in to any normal wall outlet.